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Shipping policy

LP Support have worked very hard to put in place an efficient and reliable free 2 - 3 Working Day Delivery service for orders over £50 service to most of the UK. The cut off time for this is 4.00pm.

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Delivery Area A (Majority of the UK) Charge

Orders Under £50

2-3 Working Days (Order Before 4.00pm)

£5.99

Orders Over £50

Free 2-3 Working Days (Order Before 4.00pm)

FREE over £50
Delivery Area B - Standard Delivery* Charge
PO30 - PO39, PO40 - PO41, TR21 - TR25, AB31 - AB38, AB41 - AB56, BT, IV1 - IV3, IV4, IV40, IV5, IV52 - IV54, IV6 - IV9, PA21 - PA29, PA30 - PA38, PH10 - PH19, PH20 - PH26, PH30 - PH31, PH4, PH40 - PH41, PH49, PH5, PH50, PH6 - PH9, GY (Guernsey), HS, IM (Isle of Man), IV41 - IV49, IV51, IV55 - IV56, JE (Jersey), KA27 - KA28, KW1 - KW9, PA20, PA41 - PA49, PA60 - PA69, PA70 - PA78, PH42 - PH44, ZE. Additional charges may be applied

Please note: The map shown on the left is a visual estimate of delivery charges. For accurate information regarding shipping information please see the table above.

*The majority of items will be delivered within 2-3 Working Days however please also check the lead times stated on the product.

International Shipping

We sadly no longer offer international delivery. Apologies for any inconvenience.

Working Day

A working day includes Monday through to Friday but excludes Bank Holidays.

Please note that compensation can NOT be offered in any circumstance if a delivery has not arrived on time, and it can NOT be offered for any persons who have taken the day off work in order to receive the item.

LP Support advises that customers who foresee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If your delivery address needs to be changed after the checkout procedure, please call us on 01172 020 520 and we will get this changed for you, however this may affect the speed of delivery.

Tracking

Once the item is dispatched from our warehouse, you will receive a tracking number via email, where you can view the whereabouts of your order. LP Support cannot be held responsible for any delays in delivery of the item from the point of dispatching to our couriers.

If you are unable to find your tracking number in your inbox then please check your spam/junk folders as it is possible they may have been sent there instead.

Failed Deliveries

If our couriers cannot deliver the item because nobody is present at the address, they will leave a card. Delivery will then be attempted on two other occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 5 working days, they will return the package to us. This may result in extra shipping costs being incurred.

We reserve the right to refuse delivery if you have not informed us about any conditions that may affect the delivery access e.g. a flight of stairs or narrow lane, when the delivery company arrives they determine it is unsafe to make the delivery or if they can not get the lorry to the property. You will have the choice of leaving the products on the ground floor\in the property, or the products will be taken away and any failed delivery charges that occur from the delivery company will be passed on to you.

LP Support posts to PO Boxes and Military addresses.

*Republic of Ireland Postcodes are unavailable for delivery for certain products. You can collect from our Warehouse if you would prefer. Please contact us for more information.

LP Supports · United Kingdom

Shopping outside the UK?

You're browsing LP Supports UK. We deliver to UK addresses only.

For delivery elsewhere, please shop on our international website.

Visit international store